Reddit just admitted it royally screwed up. Not just over the firing of Reddit community manager Victoria Taylor on Friday, but also for not listening to the community over the past several years.
Volunteer Reddit moderators systematically shut down threads in protest after hearing of Taylor’s dismissal last week. Many said she was the only moderator who got them and communicated with them during Reddit’s “Ask Me Anything” interviews.
Interim CEO Ellen Pao posted an apology to the Reddit community today with the following message:
We screwed up. Not just on July 2, but also over the past several years. We haven’t communicated well, and we have surprised moderators and the community with big changes. We have apologized and made promises to you, the moderators and the community, over many years, but time and again, we haven’t delivered on them. When you’ve had feedback or requests, we haven’t always been responsive…
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